Returns & Exchanges
At CAMILLA AND MARC, we offer a seamless return process for items in original condition within 14 days of delivery. Please ensure all garments are unworn, unwashed, and have all original designer tags and security ribbons attached.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Carefully place your items in the original shipping box or a secure satchel, ensuring all original packaging and protective materials are included.
Attach Shipping Label
Download and print your prepaid return shipping label from the portal and affix it securely to the outside of your package.
Drop Off and Track
Drop your package at any authorized carrier location and retain your tracking receipt to monitor the progress of your return to our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing